Privacy Policy

Last updated 2/24/2017

Our privacy policy discloses how we gather, use and protect your data. Below you can find the legal text.

A) Carlisle SynTec’ commitment to privacy

This website is administered by Carlisle SynTec (or “we”). Carlisle SynTec wants you to feel secure when visiting our website or using our services, and is committed to maintaining your privacy. This Privacy Policy applies to data collected by Carlisle SynTec through its website www.CarlisleSynTec.com or by other means during the course of its business. Please read this Carlisle SynTec Privacy Policy very carefully.

B) Why Carlisle SynTec collects personal information

During the course of carrying out our business and performing our services, Carlisle SynTec collect personal information in order to conduct our business, to provide and market our products and services, and to meet our legal obligations. We may also collect data for other purposes, which we would describe in more detail to you at the point we collect the information.

You may refuse to provide us with some or all of your personal information; however, this may limit the ways in which we can interact with you, including providing you with our services.

C) The kinds of information we collect

We usually collect the following kinds of personal information:

  • Name, business address, title, and contact information (upon creation of an account);
  • Interests in our products, services or events;
  • Information about people’s dealings with us; and
  • Your opinion or comments on certain matters (e.g., process, systems and products).

D) How information is collected

Carlisle SynTec gathers information in two ways:

  • Indirectly (through our site’s technology or through other third parties who collect information on our behalf or have the right to share your information with us); and
  • Directly (when you provide information to us by way of paper or online forms or questionnaires filled out by you, face-to-face meetings, business cards or telephone conversations).

One example of information we collect indirectly is information collected through our Internet access logs. When you access our website, your Internet address is automatically collected and is placed in our Internet access logs. We may also record the URLs of the websites and pages you visit (before, during and after your visit to any Carlisle SynTec website), the times and dates of such visits, information about the computer hardware and software you use and other information that may be available.

Additionally, we may collect information from you through the use of cookies. Cookies and their use on our website are explained in greater detail in the Tracking Technologies section in this policy.

We also collect information directly when you voluntarily provide it to us. For example, we may provide the opportunity to sign up for a periodic email newsletter by entering your email address. It is completely up to you whether or not you want to provide it. Additionally, we collect personal information when you apply online for a web site account.

E) How does Carlisle SynTec use this information?

Carlisle SynTec does not now, nor will it in the future, sell, rent or lease any of our customer lists and/or names to any third parties.

We hold, use and may disclose your personal information for the purposes as set out in this Privacy Policy or as otherwise disclosed at the time of collection. We generally use and disclose your personal information for the following purposes:

  • to provide our products and services to you
  • to manage our relationships with you
  • to improve Carlisle SynTec products and services
  • to answer your inquiry
  • to direct-market products and services, advise you of news and industry updates, trends and events
  • to share with trusted third parties (e.g., our contracted service providers or advisers) whom we have engaged to provide services to you or help us meet our obligations.

F) Sending information overseas and sharing information with other parties

Information that we collect may be stored and processed in and transferred between any of the countries in which Carlisle SynTec, its respective partners, affiliates or contractors, have offices in order to enable Carlisle SynTec to use the information as set out in this Privacy Policy. If you are in the European Union, Canada or Australia, information which you provide may be transferred to countries (including the United States) which do not have data protection laws equivalent to those in force in the European Union, Canada or Australia. By submitting your information to Carlisle SynTec website or any of our products or services, you expressly agree to such transfer in accordance with this Privacy Policy.

We will respect and protect your privacy as set out in this Privacy Policy. We will share your personal information with third parties only in the ways that are described in this privacy policy. And won’t sell individual information. You agree Carlisle SynTec may share your personal information with non-Carlisle SynTec parties with your consent (express, constructive of implied), or as required by law such as to comply with subpoena, bankruptcy proceedings, or similar legal process when we believe in good faith that disclosure is necessary to protect Carlisle SynTec, its customers, the public, investigate fraud, or respond to a government request. You agree that Carlisle SynTec may share your personal information with organizations or persons that help us fulfill our obligations or provide our services to you. Carlisle SynTec will make efforts to ensure these parties have appropriate measures in place to protect your information and meet our obligations under the applicable privacy rules.

We reserve the right to disclose any information that we obtain through any Carlisle SynTec website to appropriate governmental or regulatory authorities, if required by law or any governmental agency.

Frames

Some of our pages utilize framing techniques to serve content to/from our partners while preserving the look and feel of our website. Please be aware that you are providing your personal information to these third parties and not to Carlisle SynTec.

G) How does Carlisle SynTec protect sensitive personal information?

We do not generally seek to collect sensitive personal information through this site; therefore, we advise you not to provide any unsolicited sensitive personal information. By providing us with unsolicited sensitive personal information, you consent to our use of the information for the purposes set out in this Privacy Policy, subject to applicable law.

Carlisle SynTec usually applies HTTPS or other technical measure to secure the personal information transmitted over its website. We have implemented organizational, technical, and administrative measures to protect Personal Information within our organization, including security controls to prevent unauthorized access to our systems. While we take reasonable steps to secure your Personal Information from loss, misuse, interference and unauthorized access, modification and disclosure, you should be aware no security procedures or protocols are ever guaranteed to be 100 percent secure from intrusion or hacking, and there is therefore always some risk assumed by sharing Personal Information online. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us in accordance with the “Questions, Concerns and Complaints” section below.

H) Access, update and deletion of personal information

You are entitled to know whether we hold information about you and, if we do, the type of information, the purposes for which we hold it, the possible recipients or types of recipients, and to have access to that information and require it to be corrected if it is inaccurate. You can do this in account profile settings or by visiting our Contact Us page. Upon written request and within a reasonable time frame we will correct, delete and/or block personal information from further processing. We will retain your information as needed to provide you services and will retain and use your information as necessary to comply with our legal obligations, resolve disputes and/or enforce our agreements.

I) What is Carlisle SynTec practice regarding data security?

We take appropriate steps to maintain the security and integrity of your information/data, including the use of encryption, password, physical security (e.g., lock and access control) and other security measures. As for information provided or collected online, you should understand that the open nature of the Internet is such that information/data may flow over networks without security measures and may be accessed and used by people other than those for whom the information/data is intended. We recommend that you always log out after each session and close the browser when done, especially when accessing the service from public terminals.

J) Tracking Technologies

Our collection and use of cookies will be managed in accordance with this Privacy Policy.

What are Cookies?

Cookies are small files of information which save and retrieve information about your visit to a website or application. They reside in your Internet browser to help remember your preferences and previous activity. For example, cookies can help an online store remember the items you’ve put into your shopping cart, or advertisers can use cookies to target ads that are most relevant to you. You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

Use of Cookies

Carlisle SynTec’ site makes use of cookies to save and retrieve information about your visit to our website. Cookies currently used on our site identify you merely as a number.

When you visit our website, the following categories of cookies may be set in your browser:

Strictly Necessary cookies

These cookies are essential in order to enable you to move around a site and use its features. Without these cookies services you have asked for cannot be provided.

  • User Account Cookie - A unique identifier given to each registered user, used to recognize you through your visit and when you return to the site

Performance cookies

These cookies collect information so that we can analyze how our visitors use our site. These cookies don’t collect information that identifies you. All information these cookies collect is anonymous and is only used to improve how our site works.

  • Google Analytics Cookie – allow us to follow the actions of a user during your visit to our site (for more information, see Analytics cookies below).

Functional cookies

These cookies allow websites and applications to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features.

We may use information collected from functional cookies to identify user behavior and to serve content based on your profile. These cookies cannot track your browsing activity on other websites. They don’t gather any information about you that could be used for advertising or remembering where you’ve been on the Internet outside our site.

Analytics cookies

In order to keep our website services relevant, easy to use and up-to-date, we use web analytics services to help us understand how people use the site.

Cookies allow web analytics services to recognize your browser or device and, for example, identify whether you have visited our website before, what you have previously viewed or clicked on, and how you found us. The information is anonymous and only used for statistical purposes, and it helps us to analyze patterns of user activity and to develop a better user experience.

Web analytics data and cookies cannot be used to identify you – they do not contain personal information such as your name or email address.

Log Files

As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

We do not link this automatically collected data to other information we collect about you.

We and our partners (e.g., marketing partners, affiliates, or analytics providers) use cookies or similar tracking technologies to analyze trends, administer the website, tracking users’ movements around the website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.

Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.

When we include content from other sites (e.g., Google Analytics, Marketo, etc.) these sites may also set their own cookies and we do not have access or control over these cookies. We suggest you go to the relevant third party’s website to find out more information about their cookie use. Google Analytics - http://www.google.com/policies/privacy/ or Marketo (Marketo munchkin cookie is utilized on our site) - http://legal.marketo.com/privacy.

Analytics - Display Advertising

Carlisle SynTec and third-party vendors, including Google, use first-party cookies (Google Analytics cookie) and third-party cookies (DoubleClick cookie) together to inform, optimize, and serve ads based on past visits to our website. More specifically, our website has implemented and uses display advertising, and we utilize Google Analytics to implement a specific feature called remarketing. Remarketing is a feature of Google’s AdWords that allows us to optimize the delivery of ad content specifically targeted to a visitor’s interests based upon previous visits to our site. If you’d like more information about remarketing lists in Google Analytics please visit the following site - https://support.google.com/analytics/answer/2611268.

If you would like to opt-out of Google Analytics for display advertising you may do so by using the Ads Preferences Manager.

There is also a Google Analytics opt-out browser add on that you can download at https://tools.google.com/dlpage/gaoptout/.

We may partner with a third party to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based upon your browsing activities and interests.

K) Web beacons and electronic mail

Our Web pages contain electronic images known as Web beacons (sometimes called single pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.

We also collect information directly when you voluntarily submit it to us. We may provide the opportunity to sign-up for a periodic email newsletter by entering in your email address. It is completely up to you whether or not you want to provide it. Additionally, we collect personal information (such as your name and contact information) when you apply for an account.

You may choose to stop receiving our newsletter or marketing emails in profile settings or by following the unsubscribe instructions included in these emails.

L) Other matters

Third party websites

You may find links to third party websites on our website. These sites are owned and operated independently of us and may collect information about you. This Privacy Policy does not cover the information practices of those third-party websites. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Social Media Widgets

Our website includes social media features, such as the Facebook button and Widgets, such as the Twitter button that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing it.

M) Notification of privacy policy changes

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify account holders by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to change becomes effective. We encourage you to periodically review this page for the latest information on our privacy practices.

N) Questions, Concerns or Complaints

If you have any questions now or during your visit regarding this Privacy Policy or any complaints about Carlisle SynTec online privacy, please contact us at:

Carlisle SynTec Systems
Attention: Privacy Officer
P.O. Box 7000
Carlisle, PA 17013
USA

Contact Us

Telephone Number: 800-479-6832

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24/7 website and technology-related assistance.
  • Carlisle SynTec Systems
  • P.O. Box 7000, Carlisle, PA 17013
  • Ph: 800-479-6832
  • Fax: 717-245-7053
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